Software Quality Assurance Specialist

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

The Software Quality Assurance (QA) Specialist ensures the delivery of high-quality software by developing and executing test plans, conducting manual and automated testing, and collaborating with cross-functional teams. This role is key in validating ERP systems, mobile applications, and web applications to ensure they meet business requirements and user expectations. The QA Specialist works closely with developers, business analysts, and product owners to align software delivery with business goals and maintain high-quality standards.

• Paid Training & Ongoing Development – Invest in your career with fully paid initial and continuous training.
• Top-Tier Health Insurance – Choose from excellent options, including a FREE employee-only plan.
• Dental & Vision Coverage – Prioritize your overall health with added benefits.
• Supplemental Insurance Options – Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
• FREE Life Insurance – Coverage equal to your annualized pay at no cost to you.
• 401(k) Retirement Plan – Secure your future with a 50% match on the first 6% of your contributions.
• Generous Time Off – Recharge with 7 paid holidays, and Paid Time Off (PTO).

• Develops, executes, and maintains comprehensive test plans, test cases, and test scripts for ERP systems, mobile applications, and web applications
• Conducts both manual and automated testing to identify defects, usability issues, and performance bottlenecks
• Collaborates with developers, business analysts, and product owners to understand requirements and ensure the delivery of high-quality software
• Identifies, documents, and tracks defects using issue-tracking software, working closely with the development team to drive resolution
• Performs regression testing to verify that existing functionality remains intact with each new release
• Validates software functionality against both business and technical requirements
• Assists in defining and implementing QA processes, best practices, and test automation strategies
• Actively participates in sprint planning, stand-ups, and retrospectives as part of the Agile development process
• Provides constructive feedback and recommendations to drive continuous improvements in software quality
• Ensures compliance with company quality standards and applicable regulatory requirements
• Completes assigned tasks in a safe, accurate, thorough, and alert manner
• Upholds Company policies and procedures
• Works in a professional manner with managers, supervisors, coworkers, customers, and the public
• Other related job duties as assigned

• Proficient in SQL and database testing
• Familiar with Agile/Scrum development methodologies
• Strong problem-solving skills with exceptional attention to detail
• Excellent communication skills, both written and verbal, with the ability to work collaboratively in a team-oriented environment
• Deep understanding of software testing methodologies, including functional, regression, performance, and usability testing
• Knowledge of performance testing tools (e.g., JMeter, LoadRunner) is a plus
• Advanced proficiency in Microsoft Office, particularly Excel (Pivot Tables, VLOOKUP, Macros, Formulas)
• Ability to coordinate, contribute to, and collaborate within cross-functional teams
• Thrive in dynamic, fast-paced environments while managing multiple priorities
• Able to work independently with minimal supervision and take initiative to complete assignments
• Exceptional organizational skills and keen attention to detail

• BS/BA degree in Computer Science, Engineering, or a related field from an accredited university, or a minimum of 5 years of relevant experience
• 2-5 years of experience in software quality assurance or a related field
• ISTQB certification or other relevant QA certifications
• Experience with testing ERP systems, mobile applications (iOS and Android), and web applications
• Hands-on experience with test case management and defect tracking tools (e.g., JIRA, Azure DevOps, TestRail)
• Familiarity with test automation tools and frameworks (e.g., Selenium, Appium, Postman) is a plus
• Experience with API testing and tools such as Postman or SoapUI
• Familiarity with CI/CD pipelines and test automation integration
• Previous experience in HVAC Industry or other service business preferred

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Ability to travel on occasion

Other requirements:

• May be required to use personal smartphone with a camera capable of reading a QR code for 2 factor authentication