Online Billing Supervisor

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

As the Online Billing Supervisor, you’ll take ownership of a critical function within Nextech—ensuring accurate, timely, and seamless billing that drives the company’s financial success. You’ll be at the center of problem-solving, process improvement, and team leadership, making sure our customers receive clear, correct invoices so our Accounts Receivable team can deliver results.

• Lead, train, and mentor a team of Online Billing Specialists, setting high standards for accuracy and efficiency

• Review, process, and deliver invoices through email, customer portals, or mail

• Oversee consolidated invoice preparation and ensure all transactions are properly documented

• Maintain and track the Online Issue Log, troubleshooting and resolving billing challenges with cross-functional teams

• Perform thorough quality checks to confirm all resolved issues are captured and invoices are accounted for

• Balance multiple priorities in a fast-paced environment while maintaining accuracy and professionalism

• Foster a culture of accountability, teamwork, and integrity across your team

We know that your skills and leadership deserve to be recognized and rewarded. At Nextech, we go above and beyond to make sure you thrive:

• Competitive pay with growth potential

• Paid time off, holidays, and comprehensive health benefits

• 401(k) with company match to help you plan for the future

• Professional development and advancement opportunities within America’s largest HVAC/R service provider

• A stable, nationwide company with 30+ years of proven success

• A supportive environment where your contributions truly matter

We’re seeking a strong leader with the organizational skills and financial expertise to make an immediate impact. If you have the drive to lead, problem-solve, and deliver results, this role is for you.

• High school diploma or equivalent required; additional billing or finance training preferred

• Prior billing-related experience strongly preferred; HVAC or service industry experience a plus

• Proven ability to lead, train, and motivate a team

• Strong proficiency in Microsoft Office and Excel, with the ability to quickly learn new software

• Excellent communication skills—both written and verbal

• Organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment

• Ability to work independently and as part of a team

• Willingness to work overtime, as needed

Take the next step in your career and make an impact where it counts. Apply today and become the Online Billing Supervisor who helps keep Nextech’s financial engine running smoothly!

• Continuously able to work in office environment
• Able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing

Other requirements:

• May be required to use personal smartphone with a camera capable of reading a QR code for 2 factor authentication