Administrative Assistant

Join the best in the industry at Pro-Tek powered by Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Pro-Tek powered by Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Pro-Tek powered by  Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Pro-Tek powered by  Nextech today!

We are seeking a highly organized and detail-oriented Administrative Assistant to join our dynamic team in the HVAC industry. This individual will play a key role in supporting day-to-day office operations, assisting with customer service, scheduling, and providing administrative support to management and field teams. The ideal candidate is proactive, reliable, and thrives in a fast-paced environment where multitasking and communication are essential.

• Why Should You Apply?

  • Work-life Balance
  • Excellent benefits
  • 401K with company match
  • Paid vacation
  • Family/team work environment

• Time Trax- Detailed Payroll Report every Mon and or Tue
• Parking tickets--letters, paying and emails to teks, keeping log current
• Entering new customers and updating changes to customers
• EZ Pass check of bill
• Entering all warranty claims
• Attach new customer contracts to the customer
• New contract customer checklist top section
• Vehicles-maintenance, Enterprise, GPS, insurance, registration, repairs. Available at all times to handle vehicle issues.
• Vehicle Logs--maintain as current and collect and distribute vehicles
• Accident Claims, workers comp claims, and liability claims, leave forms--submitting and updating and keeping accurate
• Files and logs
• Drive & pick up vehicles at repair shops/ dealerships
• Office PO log--just auto repairs
• GPS's--maintaining and updating
• Rentals for both office po's and parts po's
• Office phone maintenance and repairs
• Office copy machine and printers' maintenance and repairs
• COD's--handling from start to finish
• Bank and post-office runs
• Scanning, copying, emailing various
• Vacation emails every Friday and putting vacation requests onto calendar
• Distributing mail
• Preparing out-going mail
• Helps with sending statements and monthly contract invoices
• Sorting and checking monthly Enterprise bill

• Ability to adapt to change and support change in a fast-moving environment
• Customer-focused
• Effective communicator
• Excellent organization, prioritization, presentation, and project management skills
• Exceptional people skills, developed through experience in client-facing roles or customer service and support
• Excellent and creative problem-solving skills
• An ability to adjust to changing workflows and demands
• Proficient with Microsoft Office and Excel

• High school or equivalent, Associate Degree/Bachelor's Degree preferred  
• 5 years of experience as an Administrative Assistant, Office Manager, or equivalent at a privately owned company of 100+ employees 
• Advanced knowledge of Microsoft Office: Outlook, Excel, PowerPoint, word, etc.  
• Experience writing communications for an internal or external audience 
• •  

• Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Occasional travel, as needed